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The Rickover Effect - efficiency isn't the objective, effectiveness is


"[...] But Admiral, all this emphasis on personnel and training is a terrific drain on us. You wouldn't believe how much time goes into it. It just isn't efficient use of all this high-powered technical talent you've recruited. Not to mention your own time".

"Efficiency isn't the objective, Dunford, effectiveness is. Don't confuse effectiveness with efficiency. I'm convinced that the only way to be effective, to make a difference in the real world, is to put ten times as much effort into everything as anyone else thinks is reasonable. It doesn't leave time for golf or cocktails, but it gets things done."

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